Deluxe Corporation Reviews | Glassdoor.com.au

Deluxe Corporation Reviews

Updated 18 Oct 2019

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3.2
StarStarStarStarStar
Rating TrendsRating Trends
53%
Recommend to a Friend
70%
Approve of CEO
Deluxe Corporation CEO Barry McCarthy
Barry McCarthy
19 Ratings
Pros
Cons
  • "Upper management thinks they are amazing but since they took over the reigns the only thing to show is a failing business with no growth in site(in 18 reviews)

  • "No room for growth, do not promote from within unless you are willing to work there for 10 years making next to nothing(in 13 reviews)

More Pros and Cons
  1. Helpful (1)

    "Friendly enviroment"

    StarStarStarStarStar
    Current Employee - Datacenter Technician 

    I have been working at Deluxe Corporation full-time for less than a year

    Pros

    The managers are very flexible

    Cons

    You have to deal with difficult clients

    Deluxe Corporation2019-10-08
  2. "Overall, not a bad place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Shoreview, MN

    I worked at Deluxe Corporation full-time for more than 5 years

    Pros

    I worked as a software engineer full time for over 5 years. There is an open atmosphere work environment, and you will have access to all levels of management. And the area is mostly a nice place to live. Your commute to work won't likely be too far.

    Cons

    If you're in development, the work expectation can often far exceed the compensation, and there is real no work-home balance.

    Advice to Management

    Care more about your developers. The project culture just dumps too much work on them to want to stay long term

    Deluxe Corporation2019-10-19
  3. "Startup ideas and Big Corporate speeds"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Owner in Waterloo, ON
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Deluxe Corporation full-time for more than 8 years

    Pros

    Deluxe has great solutions and products. Great people and a strong vision.

    Cons

    The senior leadership tends to lose focus of what is important and senseless processes get in the way of your day to day.

    Advice to Management

    Step back and let the great people you have hired do their work.

    Deluxe Corporation2019-10-02
  4. Helpful (2)

    "Great benefits but disappointing experience for recent grads"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Shoreview, MN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Deluxe Corporation full-time for more than 3 years

    Pros

    - Met some really amazing people and had a relatively flexible schedule - Benefits (medical, dental, vision, 401k, tuition reimbursement, paternity & maternity leave, 3 weeks PTO) - Flexible schedule but can depend on your function and manager - New CEO is making great changes that are long overdue

    Cons

    Short version: - Management lacks management & leadership skills - Patronizing attitudes towards Millennials & Gen Z = stark lack of younger talent - Outdated tech. You can’t say you want to be a tech-enabled company but have phones and other tech from the 70s. - Bureaucratic. It takes weeks for any kind of progress to be made. People are overworked and spread too thin to affect any real or immediate... change. - Senior leadership is aloof or unwilling to handle conflict or make necessary personnel changes For a detailed account: 1) Within HR, you might not see your manager for 2-4+ weeks at a time, but you also might get lucky with someone great! Often, mid-level managers are not actively involved in their employees’ growth, especially when it comes to their younger talent (if they even have younger direct reports). This means that reaching your goals can be like hitting a moving target. Many don’t have (or use?) management skills, which is okay, but they shouldn’t be paid to be a manager or have "manager" in their title and then not do the job they’re being paid to do. 2) If you’re under 25, you’re absolutely going to struggle to be taken seriously. The culture towards Millennials/Gen Z is often patronizing, disparaging, and outdated. The stereotypical statements about Millennials can be heard from one function to the next, often on calls or casual conversations directly to you. However, one would think that with such common reasons for leaving, this would signal a red flag to senior leadership that a change should take place. This leads me to the last point: 3) Senior leadership across the board is aloof, and because they’re often not around, it seems as if they are unwilling/unable to address issues to make culture improvements specific to their teams. However, this is part of a broader issue. Some of the leadership members aren’t actively involved on the teams they’re meant to lead. The ability of leadership to handle conflict is abysmal, almost embarrassingly so. At the moment, the Deluxe value prop: Awesome benefits and they’ll pay you to do a job, but then silo you to that job. There are a lot of changes and uncertainty (such as breaking down those silos). In a year or two, after all the growing pains, it’ll hopefully be a very different atmosphere. Until then, wait it out before beginning your career there.

    Show More

    Advice to Management

    Value your younger talent and stop feeling the need to babysit them. You can’t tout your desire to recruit new grads when you impede their growth by disparaging and patronizing them and then expecting they'll stay. Leadership and management need to be involved and engaged with their teams, not a figurehead. You can't make change if you don't know what's happening on your team and are you really a manager if... you're not actually managing or developing your people?

    Show More
    Deluxe Corporation2019-10-11
  5. Helpful (1)

    "A pretty good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Logo Designer 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Deluxe Corporation full-time for less than a year

    Pros

    The pay is good, staff are very friendly. Creative freedom.

    Cons

    Upper management don't know anything.

    Deluxe Corporation2019-09-19
  6. Helpful (5)

    "Cautiously optimistic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deluxe Corporation full-time for more than 5 years

    Pros

    New leadership is moving company away from extreme focus on expense to emphasize growth. Shift from manufactuing company and mindset to truly exciting tech focus.

    Cons

    Even necessary change brings turmoil. Leadership is moving us through it quickly, but it is still uncomfortable. At least now the discomfort is in service of a stronger future.

    Advice to Management

    Keep going—the changes you're making are absolutely necessary and long overdue. Remember to be people, though; you're getting a reputation for being distant and aloof (less so Barry than other ELT members). thanks

    Deluxe Corporation2019-09-02
  7. Helpful (1)

    "N/A"

    StarStarStarStarStar
    Current Employee - Information Security Assessor in Charlotte, NC

    I have been working at Deluxe Corporation full-time for more than a year

    Pros

    Great people to work with

    Cons

    There is no growth and opportunity

    Deluxe Corporation2019-09-25
  8. "New Leadership equals new opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Program Manager in Lenexa, KS
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Deluxe Corporation full-time for more than 10 years

    Pros

    New leadership New direction Advancement opportunity for entry level Advancement opportunity for management

    Cons

    New leadership challenges Little direction at the moment

    Advice to Management

    Take care of those who take care of you.

    Deluxe Corporation2019-09-10
  9. "New CEO making good and fast changes"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Deluxe Corporation full-time for more than 5 years

    Pros

    Change in the leadership from top down recently is a good thing.

    Cons

    Canadian benefits are not as good as the USA ones.

    Deluxe Corporation2019-09-23
  10. "Course correcting"

    StarStarStarStarStar
    Current Employee - IT Senior Manager 
    No Opinion of CEO

    I have been working at Deluxe Corporation full-time for more than a year

    Pros

    Company is currently transitioning to become more tech enabled

    Cons

    Still a lot of unknowns to be discovered along the new course

    Deluxe Corporation2019-09-18
Found 512 reviews