DocuSign Reviews

Updated 18 Sep 2020

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4.6
93%
Recommend to a Friend
98%
Approve of CEO
DocuSign CEO Daniel Springer
Daniel Springer
717 Ratings
Pros
Cons
  • "Definitely growing pains as expected(in 85 reviews)

  • "Though it’s an easier sell, has better benefits than the majority and has stock plan/401k match that will help you retire(in 52 reviews)

More Pros and Cons
  1. "Really looks after it's staff."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuSign full-time for more than a year

    Pros

    The company really looks after it's staff, particularly during this period. It seems to always strive to do better. Every company has stuff to work on and it acknowledges it's areas of weakness and puts measures in place to get it to where it needs to be. Doesn't appear to be 'all talk' but takes ownership of it's incentives.

    Cons

    Honestly, nothing really stands out. I think all companies need to work on it's internal communication but feel we're doing it well.

    Continue reading

    DocuSign Response

    Snr. Director, Employment Brand Marketing

    Thank you and thanks for making the point about transparency and communications. We agree that it is super important especially during these times.

  2. "A brilliant start"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Market Development Representative in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuSign full-time for less than a year

    Pros

    - Culture is supportive, welcoming and transparent - Onboarding process from home has been well thought out and is thorough - Mind blowing employee benefits including a monetary hand out to make working from easier for things such as uber eats. - Career pathway is clear and achievable

    Cons

    - Honestly none so far. Onboarding process has been a little slower than I would like, however I believe this is 100% due to current climate (onboarding from home) and DocuSign has tried to ease the difficulty of this to the best of their ability.

    Continue reading

    DocuSign Response

    Snr. Director, Employment Brand Marketing

    Thanks for sharing your thoughts ... especially about your raise. ;-) Hilarious and nice try.


  3. "Still pinching myself."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuSign full-time for more than 3 years

    Pros

    DocuSign is simultaneously evolving into a true enterprise, while maintaining a fantastic culture of inclusivity, collaboration and realism. As with most hyper growth technology companies DocuSign is constantly evolving and as such, employees capable of embracing the challenge of forever moving goalposts and unforeseen challenges will have the opportunity for rapid and impactful professional growth.

    Cons

    Very few if any. Pertaining to the hyper growth comment above, you will run into growing pains, resource constraints and a lack of defined processes as we chart a new future for the agreement cloud category. If you're looking for a steady, predicable work life then perhaps DocuSign might be a little overwhelming for you.

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    DocuSign Response

    Snr. Director, Employment Brand Marketing

    Thank you for sharing your thoughts from Australia. It's good to get non-US perspectives. It's good to hear you appreciate the culture and the growth. If you like change, you will find it here.

  4. "I continue to Love working at DocuSign"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director of Solutions Engineering in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuSign full-time for more than 5 years

    Pros

    I really enjoy the openness and collaborative nature of DocuSign at a global level. I am able to connect with any resource globally and get support to ensure my team, colleagues or customers have the support they need to be successful.

    Cons

    All the snacks at work- I can't resist..

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    DocuSign Response

    Snr. Director, Employment Brand Marketing

    Thanks for sharing your thoughts. It's good to hear you can connect with any resource globally.

  5. "Hiring Process"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuSign full-time for less than a year

    Pros

    - Enjoyable and straightforward hiring process with a lot of a guidance from HR/Recruitment team - An incredible on boarding team who are happy to answer any questions. They run a very helpful bootcamp to set you up for success and correctly position DocuSign's capabilities. - Everyone involved is excited to have you on board and are happy to help

    Cons

    - Dispersed information sources for some of the on boarding but I believe that is getting addressed

    DocuSign Response

    Snr. Director, Employment Brand Marketing

    Thanks.

  6. "Two Thumbs Up"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - MDR 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuSign full-time

    Pros

    Interview process was smooth, people are great to work with, company spares no expense in benefits and tools.

    Cons

    The one thing I would say here is that the training and induction has been so extensive. The time it takes has started to impact my ability to do the job I was hired for in the first 6-8 weeks. It's a "too much of a good thing" kind of situation.

    DocuSign Response

    Snr. Director, Employment Brand Marketing

    Thanks for sharing your thoughts. The team is looking into how much we share with new hires to make sure you get what you need to succeed and navigate the company but not overwhelm you. This is a good reminder.

  7. COVID-19

    "Virtual Interview Process"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Development Representative (SDR) in Sydney
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at DocuSign full-time for less than a year

    Pros

    The team were all very responsive throughout each phase of the interview process. Did all my on boarding virtually due to COVID-19 and it was all transparent and very well organized. Have only been here one week but have had an outpouring of support from all different levels of the organization.

    Cons

    Nothing to report as yet - only in week 2 of job currently.

    DocuSign Response

    Snr. Director, Employment Brand Marketing

    Thanks. Welcome aboard.

  8. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Market Development Representative in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuSign full-time for more than a year

    Pros

    - Employee benefits - Great team - Great support

    Cons

    Management has a habit of not actioning issues.

    DocuSign Response

    Snr. Director, Employment Brand Marketing

    Thank you for writing a review.

  9. "Supportive Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - MDR in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuSign full-time for less than a year

    Pros

    Great benefits Health insurance pay - (Tiffany is incredible, only being in the company a short time but is extremely supportive) (Jaqui is also very inspiring, #superwoman)

    Cons

    lack of diversity boys club

    Continue reading

    DocuSign Response

    Snr. Director, Employment Brand Marketing

    Thanks. Good to hear that you like the benefits and give Tiffany a thumbs up as well as Jaqui. Thanks for the feedback regarding the office and/or department being a boy's club. What can we do to turn that around? Are you involved in the DocuSign Women ERG? We'd like to hear more.

  10. COVID-19

    "Amazing onboarding process"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Success Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuSign full-time for less than a year

    Pros

    Onboarding process had to be remote due to Covid-19. Still a very comprehensive and seamless experience. Nice touches such as sending snacks to my home that would be available in office. Great culture, very collaborative and positive culture.

    Cons

    None that i have experienced yet

    Continue reading

    DocuSign Response

    Snr. Director, Employment Brand Marketing

    Thanks for sharing your thoughts. Way?! Sydney sent snacks home? That was nice of them.

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