Dude Solutions Reviews | Glassdoor.com.au

Dude Solutions Reviews

Updated 7 Jun 2019

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Found 241 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
53%
Recommend to a Friend
76%
Approve of CEO
Dude Solutions CEO Ed Roshitsh
Ed Roshitsh
61 Ratings
Pros
Cons
  • "Still some growing pains but success is not always a straight line as shared n this weeks town hall(in 17 reviews)

  • "It's a high growth company, so learn to be flexible(in 7 reviews)

More Pros and Cons
  1. Helpful (6)

    "Former member of the sales department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Cary, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dude Solutions full-time for more than 3 years

    Pros

    Former employee of 2 1/2 years Dude Solutions is a good company that is right on the edge of being great - really can't say anything but great things about Ed and what he is trying to achieve since he took over the Dude - lots of growing pains he's successfully navigating through that can't change overnight, but he is well aware and addressing them accordingly. Growing company that will do some good things down the road....

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    Cons

    Ed is well aware and working to address many of these: - Competitive salary - Outdated software and working to get all clients on updated software - Insurance when adding a family is pricier than others in the area - Working on being able to speak about career pathing but very early in the process - changes and paths don't happen overnight, but sometimes people can't wait around unfortunately - WFA is good in principal...

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    Advice to Management

    Ed, you are surrounding yourself with some great folks on the ELT and that all trickles down to the different departments. You walked into a tough situation when you came on, but you have done some great stuff in a short period of time. I know you are actively working to increase base pay, lower insurance costs and get the software up to where you want them to be. Unfortunate that some employees can't stick around til...

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    Dude Solutions2019-05-19

    Dude Solutions Response

    May 19, 2019CEO

    Thanks for the review. The team has made much progress...and we have a lot more to go. The WFA comment is useful...I have witnessed this myself as an unintentional consequence. Will have to learn from other companies what they have done to jazz things up. WFA is a great approach...but ...

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  2. Helpful (4)

    "In Transition and High Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Executive 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Dude Solutions full-time for more than 5 years

    Pros

    Good place to cut your teeth in sales. Work-from-anywhere options. Great co-workers. Great clients. CEO is very people-focused and transparent. Great executive team in place.

    Cons

    High growth has created a lot of policies and procedures that have really bogged down the day-to-day job. We spend more time dealing with yellow tape than actually selling. Also gets in the way of closing deals and sometimes even taking care of the client. I would request to never travel again if it was an option. Ever since the company did away with per-diem it has become a nightmare tracking (itemized) receipts....

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    Advice to Management

    Ed, if you read this- keep up the great work. Your transparency and open-door policy is highly respected. You're the one reason I'm second-guessing my decision to leave. Epense reports- there has to be an easier way. Travelling is stressful enough without having to keep track of every itemized receipt. I understand the company has to track costs, but the amount of time wasted on expense reports is frustrating. I'm still...

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    Dude Solutions2019-06-07

    Dude Solutions Response

    June 10, 2019CEO

    Thank you for your review. I appreciate each one...both the positive and not so positive. There is a lot here of value on both sides of the P/C ledger. Thank you for the Pros. We do have some great people and our clients are first rate. I think we have a great exec team emerging. ...

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  3. Helpful (1)

    "Generally happy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Apex, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dude Solutions full-time for more than 3 years

    Pros

    I enjoy the people I work with. Dude has given me an opportunity to grow and succeed.

    Cons

    Some are slow to accept recent changes intended to improve work/life balance

    Advice to Management

    Better coffee would make me happier :)

    Dude Solutions2019-05-13

    Dude Solutions Response

    May 13, 2019CEO

    Thank you for the review. I agree, especially about the coffee thing!!!!

  4. Helpful (4)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Cary, NC
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Dude Solutions full-time for more than 3 years

    Pros

    Honestly, at a point where I can’t think of any. Never thought it would get to this point.

    Cons

    Every single tenured sales rep. has left the company or has interviewed to leave. Management is not doing anything to make this a great place to work as a tenured sales rep. Managements claim is the attrition rate is going down. Wouldn’t a company want to keep their tenured employees who have been in the trenches for a few years and carry passion around what we do? Also, the favoritism and politics still exist....

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    Advice to Management

    Writing is on the wall for management. They’ve been made aware of everything and still no change.

    Dude Solutions2019-06-05

    Dude Solutions Response

    June 7, 2019CEO

    Thank you for the review. The favoritism/politics theme is a continual one that is getting our direct attention and addressment. Attrition is higher than I would like and this theme is one that keeps popping up. If you would like to sit down and chat, my door is always open. ...

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  5. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Cary, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Dude Solutions full-time for more than a year

    Pros

    -Work from anywhere -The people -The opportunity of being employed with a growing company. -communication from c-level increased drastically over last 2 years. -Benefits

    Cons

    -Lots of Change -Drama can sometimes be a distraction -Slowly turning into a churn and burn environment.

    Advice to Management

    In an environment when numbers are increased and pressure builds, continue to find ways to boost team moral. Other than that keep up the good work.

    Dude Solutions2019-04-10

    Dude Solutions Response

    April 10, 2019CEO

    Thank you for the review. Thanks for the time at Dude as you look to be a former. Thanks for the advice.

  6. Helpful (3)

    "Layers of disingenuous middle management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cary, NC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Dude Solutions full-time for less than a year

    Pros

    CEO and his vision for the company. Great C Suite of women.

    Cons

    Management frequently asks how they can help. You tell them what you need. They respond "thank you for sharing now go make some more calls"

    Advice to Management

    When a Dude asks for help, make managers responsible for a timely response with their commitment to specific tasks related to that request for help. Make sense?

    Dude Solutions2019-04-24

    Dude Solutions Response

    May 1, 2019CEO

    Thank you for the review. I value each one. I hated hearing that this is your experience. It is certainly not what we are striving for. If you could share your specific experiences with HR that would be really helpful. At the end of the day, I own it all under our logo...so ...

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  7. Helpful (9)

    "I'm writing this to speak the truth about employee experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Dude Solutions full-time for more than 3 years

    Pros

    -Attractive and modern benefits -Smart and awesome coworkers -CEO

    Cons

    Unfortunately, there are so many. Every company has their ups and downs, I get it. What's different is that it has been way too long since we've experienced any ups. And I'm not talking about from the perspective of C-Suite, I'm talking about the perspective from those with boots on the ground, doing the work. We've been working at a pace that is emotionally, physically, and mentally exhausting. If you know what...

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    Advice to Management

    Take a look at who we have in Management positions and really assess if we have the right people on the bus. Ed, I sense that you want to move us forward with great leaders, If so... this is a huge problem area. If not, and a more traditional management style is what you think will propel us forward, please communicate that to all of us so we can make the best decisions for our own careers. We need to have a way to provide...

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    Dude Solutions2019-04-03

    Dude Solutions Response

    April 4, 2019CEO

    First, thank you for this thoughtful review. It was helpful in a lot of ways. Second, the buck stops with me. Period. So, some of the real issues you identified are ones that I own...be it direct or indirect. I cannot help the “gone” employee issue above...folks will ...

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  8. Helpful (4)

    "Good company to ramp up with and possibly stay with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Cary, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Dude Solutions full-time for more than a year

    Pros

    Quality people to work with and good work life balance. Growing company. Affordable canteen and actual food options on site . Fitness Reimbursement. Options to take classes at wake tech for self improvement development. Good training for new hires . Good pto balance, considerate management.

    Cons

    Small dosage of Favoritism and not enough appreciation for the actual people in the trenches producing and displaying activity. If you are gonna offer awards please make sure they are fair, ( don’t change the criteria last minute, or compare people doing different roles, and don’t say well we fixed it now and disregard the slap in the face you gave employees that were short changed an earned reward and compensation. ...

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    Advice to Management

    Some managers are really solid and make people better, the others could get involved and lead by example, we know they sold in the past , but each day that goes by are they losing touch with the floor sales environment? make some calls or emails and lead by example. I will say that everyone is competent in management from my experience Encourage people that seek growth to be apart of something. Be consistent with the...

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    Dude Solutions2019-03-21

    Dude Solutions Response

    March 21, 2019CEO

    Thank you for the review. Thanks for the pro/con. As you are a former Dude, would love to understand the award sentences in cons. At face value, certainly not what I hope is happening. The buck does always stop with me...always. I can’t be everywhere, but the tone and actions ...

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  9. Helpful (2)

    "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dude Solutions full-time for more than a year

    Pros

    I love the culture of Dude. Who wouldn't want to work for a company that allows you to work from anywhere, gives you unlimited time off to manage your own life, brings in professionals to help you balance your work / life with yoga, meditation, life coaching, massage therapy and some of the most competitive benefits? It's like a reward for my productivity and work ethic. As long as I am doing my part I can reap the benefits...

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    Cons

    I know that here are a lot of little things that need tweaking and are in the works but my most pressing is probably the transparency into roles and career paths across the company. It is something that I know is in the works and I am getting antsy to see how this is solved. It has taken a while but I hope it is soon.

    Advice to Management

    During annual reviews I think career mapping would help tailor goal planning for individuals. Not just career mapping with your direct manager but going a step further to review talents and passions for individuals to map out options of goals and career paths that fit those talents and passions.

    Dude Solutions2019-03-20

    Dude Solutions Response

    March 21, 2019CEO

    Thank you for the review. I am glad you are having a good experience here. Career mapping is a big puzzle we are trying to solve. It is taking a while as it is complex and I think Kathryn, who is on mat leave for a bit longer, was a big contributor to the effort. I will ask ...

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  10. Helpful (2)

    "Overall experience was good. Was a long term employee and saw many changes."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Dude Solutions

    Pros

    Great culture. We worked hard and had fun doing it. There was growth and different places to move into.

    Cons

    Did not listen to the employees on what they wanted. Moved them into positions they did not want to. Said things were not going to change as we grew but it did. Annual reviews seemed to not mean anything. Seemed like there were certain groups that got what they wanted.

    Advice to Management

    Reduction of staff was not handled correctly. Staff members had annual reviews that did not have any bad statements but were let go. Need to be more up front with that. Letting go of long time employees needs to be looked at.

    Dude Solutions2019-03-31

    Dude Solutions Response

    March 31, 2019CEO

    Thank you for the review. And, thanks for the effort/energy you gave as a Dude.

Found 241 reviews