Dun & Bradstreet Reviews | Glassdoor.com.au

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Dun & Bradstreet Reviews

Updated 19 February 2018
750 reviews

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3.5
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Dun & Bradstreet President & CEO Robert Carrigan
Robert Carrigan
244 Ratings

750 Employee Reviews

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Pros
  • Great work life balance, benefits and work environment (in 84 reviews)

  • D&B is hiring talent at the top levels of the company to effect change and increase global performance (in 50 reviews)

Cons
  • Nothing out of the ordinary at D&B but just be aware that transformation does entail ongoing change :) (in 50 reviews)

  • Management has little regard for work/life balance (in 22 reviews)

More Pros and Cons

  1. "I went from phone's to a leadership position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne
    Former Employee - Anonymous Employee in Melbourne
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dun & Bradstreet full-time

    Pros

    I was rewarded and recognized for working hard.

    Cons

    a high turnover of staff due to the type of role.

    Advice to Management

    Continue to hire internally


  2. "Debt Collection"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Debt Collection Specialist in Melbourne
    Former Employee - Debt Collection Specialist in Melbourne
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dun & Bradstreet full-time (More than a year)

    Pros

    The workforce was diverse and multicultural. I got along well with my teammates, the pay was pretty reasonable for the work

    Cons

    The PCs and network equipment that the call centre team had to use was extremely old and often would take 10 minutes to log in in the morning

    Advice to Management

    Upgrade the computers the call centre staff need to use, the slow equipment made the work much more difficult


  3. "Progressive Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne
    Former Employee - Anonymous Employee in Melbourne

    I worked at Dun & Bradstreet full-time

    Pros

    Initiatives such as the 'Winners Circle' helped to make the Company more inclusive of individuals across the business and various locations.

    Cons

    The different areas of the business could seem quite separated.

    Advice to Management

    Keep the people focused initiatives running


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  5. Helpful (1)

    "Things are looking up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dun & Bradstreet full-time (More than 8 years)

    Pros

    New management are finally embracing Cloud and other modern technologies

    Cons

    Still a mine field of approvals needed to get a new project funded

    Advice to Management

    Keep up the great work but supporting those in the business with great ideas


  6. Helpful (2)

    "Underinvested"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Director (Business Line) in Melbourne
    Former Employee - Sales Director (Business Line) in Melbourne
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dun & Bradstreet full-time

    Pros

    Good people to work with

    Cons

    Dreadful company strategy doomed to long term failure


  7. "Easy normal workload and chilled out environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Debt Collector in Melbourne
    Former Employee - Debt Collector in Melbourne
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dun & Bradstreet part-time (More than 3 years)

    Pros

    Flexible working hours, no physical load, friendly environment, good start for career in finance.

    Cons

    Formal wear, at times stressful environment, not many higher opportunities.

    Advice to Management

    Need to have permanent team leaders.


  8. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dun & Bradstreet full-time (Less than a year)

    Pros

    Good Mentoring.
    Work Life balance
    Excellent team and culture.

    Cons

    Politics
    Projects are unplanned
    Too much difference in teams


  9. "Concern for the good people still left there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dun & Bradstreet full-time (More than 10 years)

    Pros

    Dun & Bradstreet is known for their name and data. It's a very established organization and offers career opportunities in Credit, Supply and Marketing.

    Cons

    After my 20+ year experience there it was apparent that despite acquisitions and effort Dun & Bradstreet is slow in rolling out new and innovative technology. While the data is strong the customers are looking for a portal that is on the cutting edge and Dun & Bradstreet can't seem to play aggressively in the technology space. Their Sales Team has been trying to convert from Farmers to Hunters for years with not a lot of success and that has taken a toll on the company in achieving only single digit growth and minimal new business. The culture and environment is stressful and employees with tenure and experience are disposable. The thought of bringing in younger and less expensive talent seems to be their focus now. It is difficult to succeed in Sales if the company can't compete with the competition in the Credit, Supply and Compliance space. Cost is critical to companies and if technology is not cutting edge, data becomes a secondary value. The CEO has stepped down along with a lot of good people and the environment is not a fun and exciting one to be in.

    Advice to Management

    Don't repeat the same mistakes that Leaders in the past have made. Make sure that you have the ability to push out technology and be on the cutting edge with portals the customers have come to expect and most importantly bring back the excitement and pride to the culture. Employees make a huge difference in why customers want to work with a company or not.


  10. "Good company to cut your teeth as a graduate and move up quickly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in London, England (UK)
    Former Employee - Account Manager in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dun & Bradstreet full-time (More than a year)

    Pros

    Great employee promotion opportunities

    Cons

    At the time was very political, may well have changed now.

    Advice to Management

    Keep attracting world class talent


  11. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Dun & Bradstreet full-time

    Pros

    Great work life balance and company culture

    Cons

    None come to mind at the moment


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