Ecommerce Reviews

4.3

82% would recommend to a friend

(191 total reviews)

Fathi Said

95% approve of CEO

69% positive business outlook

Ecommerce has an employee rating of 4.3 out of 5 stars, based on 191 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Ecommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

191 reviews
2.0
26 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Free soda and coffee. Most of the people that worked for Ecommerce were fun and creative.

Cons

Management is never clear with what they want, and hold employees accountable when unclear requirements aren't understood. Management never accepts responsibility for their decisions. CEO is too busy constantly flying across the country looking for investors for his next company to care about how bad things are. CEO has no management experience and is nothing more than a marketing person who got into web hosting at the right time. Raises are non-existent and salaries are far below industry standards.

avatar
Ecommerce Response
11y
Ecommerce is and has always been a global organization and we are not outsourcing -- all global offices are part of our corporate structure and owned by us.
2.0
19 Feb 2017

Down hill quick

Recommend
CEO approval
Business outlook

Pros

Ecommerce can be slightly hard to review. I was here for quite some time and went through great and horrible experiences here. Great place to get your foot into a professional/business position and if you put your mind to it you can learn a lot. Catered food 1-4xs a month depending on holidays birthdays that month etc. Alcohol every few months. Monthly sales competition prizes arent bad. Depending if you conform to what the company thinks is poltically and ethically correct theyll become a decent support team for you and help you if or when needed. If you dont fit or agree with the veiws of upper management best to not create waves. There are a lot of good people that are enjoyable to be around especially at the "associate" level. Job is fairly easy. Pay is well for a beginning sales job but youll quickly be able to obtain a higher rate of pay by moving to another company when you do outgrow your position in 6-12 months.

Cons

Youll quickly out grow your position within 6 months to a year and afterwards theres literally no where to go. Once you reach a seniority status magic polices that no one knew existed and write ups start to appear. Instead of fixing company issues and retaining customers they just hound and mirco manage employees while running both employees and customers off. Instead of coaching and encouraging employees theyll passively aggressively threaten your job. Again with the policies they are "forever" changing in their benefit and never addressed as a team but yet you find out something was or became a policy when it was convinient to write you up for it. Half of the time no one knows what the policies are. The department head, manager, supervisor, and hr will all have different versions or explinations until they have time to pow wow which is basically a meeting about how they want to enforce it upon you to get their best outcome. Even if you prove your own processes or ideas are more productive than current processes youll be told they are a waste of tim and be told youre not aloud to use them let alone share with the rest of the team. Besides management there are almost no longterm employees left. Benefits are expensive but they are available. The employees and company all seem to be in maintenance mode which does not make for a productive sales department.

avatar
Ecommerce Response
9y
While we appreciate feedback of all kinds, some of the feedback here is not accurate. Policies are clearly written in the employee handbook and none have changed in years, except for one recent period where we actually made it MORE gracious for one department (not sales). Our attendance and tardy policies are more than flexible - it takes an employee 8 or more tardies of 15 minutes or more in a six month period to face any disciplinary action at all, and it also takes more than 8 unexcused (call off) absences to face a first level disciplinary action. All disciplinary actions are consistent and reviewed by HR before being given. Unfortunately some people still are unable to stay within policy boundaries.
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Glassdoor has 272 Ecommerce reviews submitted anonymously by Ecommerce employees. Read employee reviews and ratings on Glassdoor to decide if Ecommerce is right for you.