Ellucian Employee Reviews about "upper management"

Updated Dec 22, 2020

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Found 26 of over 908 reviews

4.0
82%
Recommend to a Friend
86%
Approve of CEO
Ellucian President and CEO Laura Ipsen
Laura Ipsen
211 Ratings
Pros
  • "Work-Life Balance has kept me here(in 77 reviews)

  • "Great work life balance with work from home options available(in 53 reviews)

  • Cons
  • "Perhaps needing to be diligent to achieve work/life balance when working from home(in 28 reviews)

  • "Just HQ upper management doesnt know the importance of remote offices(in 26 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "upper management"

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    1. 4.0
      Current Employee

      Good Place

      Dec 22, 2020 - Cloud Transformation & Migration Manager in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I had a super manager

      Cons

      Upper management has a serious disconnect.

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    2. 4.0
      Former Employee

      Gr8 Employer

      Nov 30, 2020 - Principal Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible environment to work with

      Cons

      Just HQ upper management doesnt know the importance of remote offices

      1 person found this review helpful
    3. 3.0
      Former Employee, more than 1 year

      Current State

      Aug 5, 2020 - Anonymous Employee in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      CEO is one of the best I've worked under: she truly cares about the employees, the customers, the industry.

      Cons

      Early '20 completed staffing the upper management tier with outside people. This team needs to ripen. And, in light of Covid, this will be a huge challenge. While the product works, it is very old and clunky. And, have yet to get their stories right with their multiple product lines even though the merger of the two companies happened 7 yrs ago. They are struggling to get into the Cloud; too many internal executive politics significantly slowing progress.

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      3 people found this review helpful
    4. 3.0
      Former Employee, more than 10 years

      Good place to work for

      Nov 2, 2019 - Senior Consultant in Malvern, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of learning opportunities about working in the Higher Ed industry

      Cons

      Too many managers, upper management not stable, meaning lots of change in short periods

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      1 person found this review helpful
    5. 2.0
      Current Employee, more than 3 years

      Ok place to work.

      Oct 4, 2019 - Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun looking office Ability to learn an array of stacks Cool to travel

      Cons

      Work life balance doesn’t exist. Lack of diversity in upper management (No African American leaders)

      4 people found this review helpful
    6. 3.0
      Former Employee

      Good design team

      Nov 28, 2018 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Design team was very healthy and collaborative

      Cons

      Upper management (CEO's as well) cycled through a lot.

      1 person found this review helpful
    7. 3.0
      Current Employee

      Best entry-level I.T. Job you'll find

      Sep 26, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You work with a lot of nice people, The Team Leads are really nice and try to better you throughout the job, documentation at times can be very thorough with your steps to help the callers, overtime is available

      Cons

      Some of upper management forget that they were techs in another life so you may feel like you're not doing your job correctly when it's not your fault, pay is not that great, growth is difficult unless you're lucky

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      2 people found this review helpful
    8. 2.0
      Current Employee, more than 10 years

      Great Place to Start a Career...

      Apr 8, 2018 - Principal Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Ability to work remotely, competitive base salaries, good and fairly priced benefits, excellent lower level managers. Great place to start a career, gain experience for 3-5 years, then move on.

      Cons

      RIFs are a normal part of the company's financial strategy and creates an atmosphere of constant insecurity across all levels. Company tries to force the desired culture rather than creating an environment where it develops naturally. Constant changes in upper management lead to frequent changes in direction that make it very difficult to have a cohesive long-term strategy (Laura Ipsen is the 3rd CEO since the formation of Ellucian in 2012). Company constantly under-staffs project to overcome pricing objections in the sales cycle, then expect consultants assigned to the project to work long hours to make up for the shortfall in staffing. Decades old ERP technology that does not adapt easily to today's market requirements. Span of control for lower level managers is much too large for them to effectively manage their staff.

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      6 people found this review helpful
    9. 4.0
      Current Employee

      Employee

      Feb 17, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great boss, flexible work ours, amazing people

      Cons

      Constant change in upper management

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    10. 3.0
      Former Employee, more than 3 years

      Coworkers are great but....

      Jan 25, 2018 - Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing coworkers and the ability to travel

      Cons

      The company is going downhill. Sloppy development work means clients are unhappy and consultants are stuck trying to train on buggy software they don't even get trained on themselves. Cloud services is horrible. The clients complain and management gives the clients what they want to hear, again putting consultants in a difficult position trying to keep everything on track. Upper management makes poor decisions about riffs, etc. And don't listen to people who are actually client facing and know what's needed. I was also severely underpaid and overworked for what was expected of me.

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      4 people found this review helpful
    Viewing 1 - 10 of 26 Reviews

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