Totally not worth it - Customer Services Agent AISATS Employee Review

1.0
25 Jan 2016
Recommend
CEO approval
Business outlook

Pros

- Rapid learning environment; you will learn about airport passenger and cargo operations like nowhere else. - Peers are generally supportive at the beginner level and there is limited politics within the customer service agent level. - Experience of working at an international airport.

Cons

Too many to start with: - Highly corrupt and arrogant management. The place is wrought with immense scams and scandals; rumour-mongering is intense and office politics is often taken to the extreme. - The payscale is pathetic. In some cases, if you come from a decent background, the dress you wear to a nightclub will be of better value than the salary you get. The pay is highly dependent on the days you come; more like contract labourers. - No support from the company except the grace of some individual good managers. If someone wants to falsely blame you for rude behaviour, he or she can get away with anything while the manager as well as the contract airline can take punitive action against employees.

Explore other reviews about AISATS

5.0
14 July 2025
Recommend
CEO approval
Business outlook

Pros

Innovative Reliable Profitable Flexible Transparent

Cons

Bureaucratic Slow-growing Risk-averse Expensive Outdated

4.0
20 Oct 2018
Recommend
CEO approval
Business outlook

Pros

the better place to learn the job

Cons

no advantage, poor management, poor uniform

See reviews by: Helpful|Rating|Date|All