Not the best place to work - Customer Service Representative Alorica Employee Review

3.0
2 June 2017
Recommend
CEO approval
Business outlook

Pros

You get VTO - voluntary time off. They have days at work were there is food available and a great snack machine.

Cons

The pay isn't the best, no weekends off, 45 minute lunch and no real ways to advance. The turnover rate is very high and the management teams aren't very helpful or want to assist.

Explore other reviews about Alorica

5.0
17 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The pay was alright at best

Cons

It drains the life out of you

1
2.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

Cons

Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

See reviews by: Helpful|Rating|Date|All