I have been working at Apple full-time (More than a year)
Pros
Competitive Pay, Great Benefits, Amazing People, Great Work, Awesome Opportunities, Excellent Experiences, Great atmospheres in a beautiful store, no matter where you're working!
Cons
None! I had one of the best times ever at this company. Hopefully I stay to go on to corporate!
Current Employee - Senior Customer Service Representative
Current Employee - Senior Customer Service Representative
Recommends
Neutral Outlook
Approves of CEO
I have been working at Apple full-time (More than 5 years)
Pros
I get to work from home. High autonomy and the ability for self management. Friendly work environment. Freedom of self expression style wise and a great employee community.
Cons
Constant change in structure and a lot of responsibility for others mistakes. No upfront mention of pay in job roles so the pay can vary greatly. I know 3 people with similar experience who started and maintain pay at least 5 dollars an hour higher for the same role. Low yearly pay increases for excellent performance. Performance structure is very dependent on relationships with direct manager.
Advice to Management
Pay structure and raises need to be re-evaluated. Also, there needs to be a way for management to review customer reviews in a similar way to peer review taking into account the entire interaction neutrally. This would also allow removal of reviews in error.
Apple
"Great benefits, OK pay as you work over years" (in 1282 reviews)
"Work from home, great benefits, great team" (in 298 reviews)
"Work life balance is sometime hard to maintain" (in 972 reviews)
"Poor management, no work life balance" (in 179 reviews)
Employee Review
Employee Review
Helpful (256)
"A Company as Meticulous as Their Products!"
I have been working at Apple full-time (More than a year)
Pros
Competitive Pay, Great Benefits, Amazing People, Great Work, Awesome Opportunities, Excellent Experiences, Great atmospheres in a beautiful store, no matter where you're working!
Cons
None! I had one of the best times ever at this company. Hopefully I stay to go on to corporate!
Advice to Management
You guys are awesome. Keep up the good work!
Apple Response
seconds ago
Edit • DeleteOther Employee Reviews
Other Employee Reviews
Helpful (2)
"Decent job, low incentives"
I have been working at Apple full-time (More than 5 years)
Pros
I get to work from home. High autonomy and the ability for self management. Friendly work environment. Freedom of self expression style wise and a great employee community.
Cons
Constant change in structure and a lot of responsibility for others mistakes. No upfront mention of pay in job roles so the pay can vary greatly. I know 3 people with similar experience who started and maintain pay at least 5 dollars an hour higher for the same role. Low yearly pay increases for excellent performance. Performance structure is very dependent on relationships with direct manager.
Advice to Management
Pay structure and raises need to be re-evaluated. Also, there needs to be a way for management to review customer reviews in a similar way to peer review taking into account the entire interaction neutrally. This would also allow removal of reviews in error.
Apple Response
seconds ago
Edit • DeleteHelpful (1)
"Best in Retail"
I worked at Apple full-time (More than 5 years)
Pros
Absolute best retail company for employment by far. Benefits can add to $10,000+ per year. Remarkable.
Cons
Still under Non compete after 5 years of employment so I am not allowed to list any cons.
Advice to Management
Promote within you will get better quality.
Apple Response
seconds ago
Edit • DeleteDiscover more reviews about Apple.
Work at Apple? Share Your Experiences