This is a very large corporation and you should know this coming in. Employees are numbers and this company tries very hard to say they're customer service focused, but the bottom line is just that...the bottom line. Money and making your numbers is most important!! If you're doing well, then you have to better, they tell you, because you now have to make up for the properties not doing well and when AVB makes a promise to their shareholders, about how much MORE revenue they'll make year-over-year, then gosh-darn it, they will make those numbers at all costs!! I read other reviewers commenting on the high increases they give residents. That's an understatement! They HAVE to make more and more money so residents be damned, either pay or get out!! Employees....don't like it? Then get out! HR says they "care" about employees opinions, but no way. I see the responses, on these reviews, saying how they care about our feelings and really hope we go tell someone our concerns. Do that and your a gonner! Once you're pegged as being a problem, they start the documentation trail (written counselings) and then you're out. And I've seen people comment about this being a gossip friendly company. Oh boy is it!! This company should have it's own reality show. It's funny, vicious, sad and downright deplorable! And the pay....haven't even talked about that!! Have you heard about the new bonus plan. They'll scream at you about how you can "make 3-times your bonuses", but that's not true. You take a 12.5% hourly PAYCUT for this new plan too! So you make even less money (which was pretty low even in this industry) and you MAY or MAY NOT make your goals. If your goal is to get 8 leases and you get 3 then your get NOTHING!!! And this is happening all over the place. So, now they've turned us into money-grubbing back-stabbing nutballs trying to steal leases from each other. It's really disgusting! I wonder who got a VP position for coming up with that program! Do yourself a favor and keep perusing other companies on this site. AvalonBay is NOT the one you want to be with.
