Shocking discriminatory toxic culture - Customer Service Engineer BT Group Employee Review

1.0
27 Dec 2015
Recommend
CEO approval
Business outlook

Pros

I worked for BT until 2015, serving almost thirty years of varied roles within the business. From my GPO days of strowger telephone exchanges to today’s fibre network estate I have aged among some inspiring colleagues proudly sharing the company’s numerous milestone successes

Cons

Sadly Ill health within the last few years of service resulted in BTs well-honed human resourced “in order to support you” performance management food chain being applied via “DDA Reasonable adjustments” smoke and mirrors. I was proud to say a worked for BT, nearly a year after taking a leaver’s package my hellish experience still wakes me in the night. Disability can be a catalyst to succeed, an opportunity for employer and employee to unlock positive potential. I gave you the very best years of my career. Shame on you BT.

Explore other reviews about BT Group

5.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Good money, so good money

Cons

Long hours very long hours

4.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are better than most US companies. You get twice or triple the numbers of days off per year.

Cons

Focus is more on originating company location for group events and emails. Due to time zone differences, it can be difficult to work with others without adjusting your schedule. It is difficult to get promoted outside originating country. Roles are few and far between in the US.

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