Fearful of keeping job daily - Senior Customer Service Representative Beyond, Inc. Employee Review

1.0
20 Dec 2023
Recommend
CEO approval
Business outlook

Pros

I enjoyed working with the team and the customers.

Cons

Where do I start? Promised inside promotions when outside people with less experience and education are brought in. Fearful of layoffs is a constant - management constantly look for excuses to fire, make up anything. Systems are unreliable and management does not trust employees to say they are not working. I could go on.n Treat customers better than employees as management does not offer same empathy to employees. Although I quit, I was constantly afraid there was going to be a reason to fire.

Explore other reviews about Beyond, Inc.

5.0
13 June 2025
Recommend
CEO approval
Business outlook

Pros

great leadership and good processing

Cons

No Heirarchy in the company

2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are my main reason for coming back daily, I'd hate to let them down.

Cons

Toxic ceo is more focused on being confrontational than productive. The consensus in his town hall meetings is to 'keep your head down, avoid direct eye contact, do not ask questions'. He's focusing on building the upper management team while regular layoffs of people who actually do the heavy lifting is reducing our actual output.

3
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