booking.com in my book - Customer Service Executive Booking.com Employee Review

2.0
11 May 2015
Recommend
CEO approval
Business outlook

Pros

you get to meet a variety of interesting people from all over the world and you also get free lunch, it has a central location and modern office.

Cons

very low pay, shift work (one very early shift, another eats up your evenings, third is all right), weekend work (some of the shifts), no future dead end job if you are smart and ambitious.

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
4d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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