Was good, but after Priceline respect for people declined - Customer Service Representative Booking.com Employee Review

4.0
24 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Tech and very creative, looking for efficient solutions. If you are on top, you can learn a lot

Cons

They decided not to prioritize people, and prioritize numbers and growing. The culture changed

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
5d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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