Pros
The clients are wonderful people.
Cons
I don't know where to begin with how terrible of an experience it was to work for Brave. I cannot emphasize enough that if you are even thinking about working for Brave you should run in the opposite direction. From start to finish this was the worst experience I have had working anywhere. On the first day of training, once I was hired, they informed me and the rest of those who were onboarding that we did not, in fact, have the job and that the first few weeks at Brave would be a "probationary period". We were told that at the end of training we would take a test administered by them to decide whether they would fully instate us. Just two months after starting my employment at Brave and just weeks before the holidays they did mass layoffs and blamed those therapists in an email citing "performance concerns”. About two weeks later they gave me a performance improvement plan along with a two week warning that if I did not improve my performance they would terminate me as well. I was shocked as I had just started and the week prior my supervisor had told me that I was excelling in my position. I found out that performance improvement plans were given to everyone with whom I was working. The performance that Brave was referring to were daily metrics pertaining to the average amount of clients we were seeing a day. They gave us "strategies” and "training" on how to pressure and threaten our clients, with significant mental health needs, with discharge if they missed a single appointment. I expressed to Brave that doing so compromised my boundaries and values as a therapist to which they asked me why I wouldn’t just quit in that case. Since then, I have been repeatedly harassed, bullied, accused, verbally attacked, and abused by my superiors at Brave. On top of all that the pay was low and the benefits abysmal. The reason the therapists who work for Brave are there is because they are passionate about mental health. The therapists are burned out and leave Brave in droves and the main people who are suffering as a result are the clients Brave proposed to serve. This action along with all the other ways they operate harms the clients and therapists. It is abundantly clear to all those who work at Brave and receive services that Brave's sole mission is profit and that employees and clients are metrics to achieve that end.