Supportive and focused on growth - Customer Success Manager (CSM) Bridgit Employee Review

5.0
26 Mar 2025
Recommend
CEO approval
Business outlook

Pros

1. Extremely supportive leadership team, embossing empathy and transparency in their expectations 2. Clear direction and guidance to succeed and grow personally and professionally. 3. Solid cross functional collaboration throughout teams, driving toward the same goal

Cons

Expected in a start up, change is constant, so it's all about the lens you're using!

Explore other reviews about Bridgit

5.0
12 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been very impressed by level of communication—and communication style—across the company. There is certainly a lot to do, as there is at any startup, but Bridgit is relatively free from the frenetic throw-spaghetti-at-the-wall approach that's far too common at startups. No egos + empathetic executives make for a solid culture. Resources (budget, tools, etc.) are available as needed.

Cons

Collaborating across timezones can be tricky, but worth it in exchange for the benefits of remote work.

1.0
15 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Good people (besides c-suite)

Cons

Where to begin... - Poor management - CEO runs everything based on popularity, hires her friends who have no experience and they magically get multiple promotions a month in - Terrible work/life balance (even though that is one of the "perks") - Belittling during team meetings when concerns are brought up - Shady practices Overall a terrible place to work.

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