Avoid at All Costs! - Anonymous employee CBIZ Employee Review

1.0
5 May 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay was decent. This really is the only "pro" I experienced, although the benefits were not all that great.

Cons

Great job by management at interview time painting a picture of the wonderful job, the "team" you'll work with, the quality work, the interesting work with clients, and "work-life balance". Beware! The job was very different than indicated in many respects. The "team" I was to work with? Where? No teamwork, no mentorship, no training...but I was given a budget of about 1700 hours to bill out for the year and a single-digit number of clients generally of the type that pay $4,000 or so a year for a simple return. My first conversation with these clients was met with significant concerns about being "bounced around" to a different CPA each year, and even CPAs from different regional offices. The most promising client left. The rest, I preserved, but this was not the greatest way to initiate great client relationships. Made me start to wonder what this firm is all about. I totally agree with the other comments here by others stating "they set you up to fail" and "are quick to throw you under the bus." That was my experience exactly. From this handful of clients, I was expected to generate about 1600 billable hours for the year. Huh??? Quality work? Generally, my small cadre of clients had returns that were a mess from prior years and required substantial clean-up... and a lot of additional time on my part without the ability to "book" that time in (or be penalized on "realization" later on, because a $4,000 a year client isn't going to pay for the extra work needed, based on what is quoted). Frequently, management quotes low to retain or attract clients...and you're the one putting in the weekends and holidays with all the extra work to make it happen on paper for them. Out of my vacation days, I ended up working all but one of them (Christmas Eve). So much for the "work-life balance" that was touted at interview time. MDs are cliquish and choose who to send work to and socialize with. Not part of the "in group"? You don't get work and you're an island, left to figure out how to accomplish the hourly work objectives given with too little work or clients to ever achieve it. No “good mornings” (they look through you as you pass one another). Pretty stressful. There is no "team" to work with...everyone is a silo with clients, very political and very picky about with whom they share work, clients, and the required billable hours. Very little communication on what is needed and no willingness to really invest in mentoring or training someone new on existing systems or get to know clients. This was the most negative employment situation I have ever had; Plan a career elsewhere that values people, talent, and quality and training, and set you up to fail. Work anywhere else.

Explore other reviews about CBIZ

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Great team and seems like there’s good work-life balance.

Cons

Could’ve been more organized with the intern class on some events and check-ins.

3.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment and growth-oriented - office dependent. You will learn a lot and be exposed to all industries, which is great. If you are new, they will treat you with respect and try to help you learn; they understand it's a lot.

Cons

Like most companies, they want you to meet your billable hours, which is good. However, the negative here is if the company typically performs worse in the summer or the work starts to slow down for any reason, or you have too many staff competing for work, your billables begin to be negatively affected, which is faulted towards the employees ' performance. You need 150 billable hours a month, regardless of vacation and PTO. Nonbillable hours will not save you from the end goal, which is again, billable hours. Meaning, if you have a meeting, a federal holiday, or an office closure which is non-billable, you will have to make that time up. It's the hard law in this firm.

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