Horribly Political Environment. - Vice President Capital One Employee Review

1.0
13 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Salary and benefits were very strong and exceed anything I had experienced elsewhere especially with regard the medical premiums which were fantastic.

Cons

The induction to the company speaks to the core values and competencies. The CEO of the company also reinforces these aspects. Yet sadly those messages and behaviors are completely lost once in the business, especially at the SVP level down, where I mainly interacted. It is a completely political environment no matter what the location, and I found more weak SVP's and VP's in COF than I have ever seen or would have believed. Owing to their weakness they live in the blame culture but do this in deceptive ways, i.e. make emotive statements of unhappiness, but have no evidence to back it up. However the damage is done as the other weak line management would react to the statement and not be strong enough to stand up and ask for proof. Hence most of the time is either fire fighting, or trying to politically CYA or deflect these statements without substance. Trouble is it is endemic within their organization and will take a significant clear out to change things. I tired of incorrect statements constantly being made to me of my staff and any attempt to not act in the way the rest of the company, i.e. demand proof, is met with accusations that you are not a team player and didn't I know that if an SVP expressed their concern at person X, they didn't need proof, their comment was more than enough.... Serious. Coupled with this, sadly their promotion system is so convoluted and without credibility is is actually causing great people to leave, rather than retaining the talent. They run a system know as cross calibration, where all line managers from a team sit together and discuss every member of staff and rank them accordingly. Trouble is how do you compare a lawyer with a financier? Much less if I want my team members to be ranked at X then I need to argue down all of my peers until I 'get my way'. A horribly amateurish and unprofessional way to determine pay raises, bonus and promotions, which in themselves take at least 12 months to achieve from an exceptional rating. Needless to say many many great people got fed up of this and would leave, meaning the attrition rate was shamefully high and the loss was of the top caliber people. Needless to say after 18 months I found an alternative role outside of the company in a culture much more respectful and transparent.

Explore other reviews about Capital One

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Capital One is a tech-first company. Most of the latest tech skills, tools, and practices are implemented. Most teams have interesting work where you learn and get to apply your skills.

Cons

Often, the new development work is assigned to the full-time employees. Access to many of the tools is also restricted to the FT employees

1.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Cons

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

4
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