Great startup company with tremendous potential despite some naysayer reviews - Anonymous employee Chartio Employee Review

Thanks for the feedback. As a company, we did a lot of work this year in creating our core values. Two key ones are “Be one (weird) team” and “Foster productive conversations.” Your feedback is tough to share, with both of these values in mind I would encourage you to do so with more specifics in person with me, your manager, or our anonymous feedback portal. I appreciate you taking the time to leave a review here and I wanted to address a couple of the specific concerns. As Chartio has entered a new stage of growth, we had to transition to a new culture that will help us continue growing and making a difference in the market while still having fun doing so. But as part of this transition, we also had to make some hard decisions and go through certain leadership changes. I understand that not everyone agreed with these actions, but sometimes the right decisions are not the easy ones. What I am seeing is that the vast majority of our employees are behind our vision & strategy, are embracing our new culture and are proud to be working on a product that is winning industry awards and stands out in customer satisfaction. But no matter how much progress we’ve made, we never ever cease to learn and better ourselves. I take our employee NPS surveys very seriously. I always love to have a conversation at any time with any employee to hear their thoughts on strategy, data discovery, values, or culture. I lend an open ear and mind and share as well what I’ve discovered and planned. We may not see eye to eye, and I of course can’t promise to change our direction, but at the very least we’ll have both learned more, fostered a productive conversation and can hopefully work better together as one team.