Cloudreach - Wonderful people-centric company with vibrant culture, great people, and cozy office | Glassdoor.com.au
  1. Helpful (1)

    "Wonderful people-centric company with vibrant culture, great people, and cozy office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Cloudreach full-time for less than a year

    Pros

    - Lots of flexibility - Good Work/Life balance - Multicultural place with amazing people - Unlimited holiday policy - Good internal career move structure - Option to work from home - The company cares about its people and frequently seeks employees' feedback and opinions on current and prospective changes within the business

    Cons

    - With the rapid expansion the company is undergoing, some growing pains are not uncommon

    Advice to Management

    Bring back the quarterlies!

    Cloudreach2019-05-31
  1. Helpful (33)

    "Poor leadership makes for a toxic work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cloudreach full-time for more than 3 years

    Pros

    Since it used to be a tech start-up, there are still some remains of that culture - cool office spaces, some good internal systems (Gmail, Slack etc), and a few really awesome people left. Opportunity to buy into shares in the business for a chosen few individuals which does make you feel you have an extra stake and the potential to make some money. If you are in a role with a distributed team, depending on... your responsibilities you might get the opportunity to travel globally and visit different offices. Generally pleasant colleagues day to day and homely feel in local offices with competitions and activities (Movie Nights, Bake Off etc).

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    Cons

    Unfortunately, as the saying goes "people don't leave companies, they leave leaders". Many, many of the very best people who made Cloudreach what it was have either left or been driven out by new management who do not like being challenged on their approach. Having worked at Cloudreach for many years, I've seen plenty of change and the tolerance for change has always been high. Attrition is particularly high of... late because the beliefs and values of the top tier of leadership at Cloudreach has permeated throughout the whole business, and the effect has been quite toxic. Perhaps it's just a natural part of being owned by a Private Equity business, but many of the positive things about the company are only remains of the old business under the old management, and even they are slowly being removed or eroded. The current leadership team's ways of working couldn't be further removed from the culture that once made the company such a special place to work. Cloudreach was founded on genuine respect for people (whatever your seniority or role), a belief that people should be treated well, and that one should earn rather than demand respect and obedience. You will hear plenty of management buzzwords: "diversity", "people-centric", "growth", "respect", "transparency". Repetition is powerful (as politicians know!), and for new starters I'm sure it does seem genuine, but for anybody who's been at the company any length of time you will see that these words are not backed up by actions or in fact real belief by the executives using them. I saw this first hand many times - at many live Q+As, I heard leadership tell outright lies about facts and figures to mislead people into holding a certain opinion. Another good example is that taking holiday is frowned upon (although never publicly verbalised), and whisperings of disapproval behind people's back to their managers means many people are paranoid about taking much needed time off. I am not saying it is an awful place to work. If you came from a traditional consultancy background it would probably seem great (as many newer people on Glassdoor attest) - because of its remaining legacy start-up elements. However, if you are looking to be in a company of true top performers, have your opinion valued and really fast track your career, then this is not the place for you any longer.

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    Advice to Management

    The best way to get people to do what you want them to do is to inspire them and make them want to succeed for you. Shouting, belittling, demanding, humiliating, badmouthing people to others, lying about what or why you're doing certain things... these tactics produce a toxic work environment and you're seeing the result in all the bad reviews on this site. People will follow your example. If even the CEO of the... business treats people this way, how can you expect to have a decent working culture? It probably feels like it's too late to change the habits of a lifetime, but there is always time if you genuinely want to.

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    Cloudreach2019-09-16
  2. Helpful (7)

    "It's a challenge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Cloud Architect in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Cloudreach full-time for more than a year

    Pros

    Great team members with lots of knowledge and willing to help each other succeed. Good Family/Life balance.

    Cons

    Management not following up with the promises they make when they hired you. Insurance isn't very good and other benefits are less than other consulting companies in the area. Management is not effective and company is slowly missing the mark of expectations of employees.

    Advice to Management

    Follow up with promises made to employees and to the customers. While controlling expenses is always a business concern doing that at the expense of your employees isn't looking at the long run and costing you employees. Listen to recommendation that employees provide and act on them, vs listening to asking for suggestions and never following up on them.

    Cloudreach2019-10-13

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