Pros
The ability to accept or decline work (if they listen - I got sent work and follow up emails whilst on holiday, and even got assigned something on Christmas Day despite notifying of my unavailability since November) Most assignments have a 48 hour deadline.
Cons
Having worked for other editing companies the general structure is that you are employed as an editor, do the work, a more senior editor checks the work over to catch mistakes and provide feedback, before passing final edited document to client. Not Enago, you are the only editor. No feedback is given for improvement. If a document is randomly picked for audit, any feedback given means you do not get paid at all for the document. This means hours of restructuring a document can go unpaid if you miss out a comma. A lot of work had extremely tight deadlines, and despite what the employee handbook says, there are no salary negotiations considering this. Enago gives a discount to any author submitting a document over 10,000 words. I understand this. I do not understand why this discount is taken from the editor. I did not agree a discount; long documents therefore mean more work for less pay. My pay rate was $10 per 1000 words. This is extremely low when compared to other, similar, companies.
