Director-level and head of-level personnel seem to be competent professionals, taken individually, but the organization of the company is such that no one is incentivized to work together - there is no such thing as cross-org collaboration or team work, within the Dixons Carphone corporate office. The company is rife with silos and fiefdoms, and extreme duplication of effort. The internal workings of the company seem to be utter chaos, as a whole. This is a failure of Dixons Carphone's senior management - fortunately, many (not all) of these people left with the exit of the previous CEO. I have worked with and for many very large multinational companies, and Dixons Carphone is the worst I have seen, by far.
