24 Jan 2022
DHL Response
4yDear colleague,
We appreciate you taking the time to share your experience as a Flight Dispatcher of DHL with us.
Our executives, in particular, act as role models for integrity and respect. They have a special role to play in implementing our corporate values:
• Create a culture characterized by mutual respect, openness, and trust.
• Do everything you can to promote the implementation of the Code of Conduct.
• Ensure that the employees under your supervision comply with the Code of Conduct and be a role models of these values in your daily work.
• Inform and advise your team about the standards and values set out in the Code of Conduct.
• Provide opportunities for others to voice concerns openly and directly.
The safety, health, and well-being of our employees are of utmost importance.
In adherence to Deutsche Post DHL Group's Occupational Health and Safety policy, statutory regulations, and industry standards, we provide a work environment that is safe and conducive to good health, to preserve the health of employees, safeguard third parties and prevent accidents, injuries and work-related illnesses.
We are aware of how important it is for employees to work together within a team and the company as a whole. It is therefore all the less pleasing that you have had to experience the opposite with us. We would be happy to improve this in the future and are counting on your detailed explanation.
We are very sorry that you feel that our company does not stand behind its values.
Feel free to contact your human resources department and share your experiences/ suggestions for improvement with them.
Stay safe, and let us know how we can help, in case you need support.
Greetings to Gatwick
Your DHL Team