"Best Employer to Work" for ITS, really?? - Senior Lead Developer DHL Employee Review

2.0
17 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Flexi benefits (include apply to dental coverage for family), Annual leave, great workplace and facilities, still work from home (hybrid), provide compulsory training (technical or people development skill), and bonus every year (increment is so-so).

Cons

Too much politics with too many old timers/long service staff with their own agenda/politics just to sustain and maintain what they have in the company. I really do not know why the company is still keeping these people working on this established MNC company like DHL. Promotions based on favoritisms (based on race of course) and long service to the company, without looking whether this person is capable of handling it. Beside that, many of the team managers here do not have good people & technical skills. A lot of talented staff have left because there is limited opportunity with this politics still going on in this company, and also weak team managers. Since the reorganization, it is becoming worse with a lot of staff who do not agree with it, and based on the Employee Opinion Survey (EOS) result does not match with the staff's perception towards their team, managers, and higher management. HR still does not do anything despite replying to every comment here and giving false promises to make change in this DHL's Glassdoor page. As agreed to previous comment, this place is not for free-spirit technology personnel to be working here.

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DHL Response
2y
Dear colleague, Thank you for sharing your thoughts with us. We appreciate your candid feedback, and we're genuinely sorry to hear that you feel this way about your experience at DHL. We recognize the challenges you've highlighted, especially regarding the internal dynamics and promotion processes. We take your concerns seriously, and we're committed to creating an inclusive, transparent, and fair work environment for all employees. Your feedback will be crucial in our ongoing efforts to address these issues. Regarding your suggestion about bringing in external talent, we are continuously evaluating our talent acquisition strategies to ensure we have the right mix of expertise and fresh perspectives within our teams. We encourage you to reach out to your HR representative directly to discuss any specific concerns you have in more detail. Your input is invaluable, and we're here to support you. Thank you for your dedication and commitment to DHL. Warm regards to Cyberjaya, Your Deutsche Post and DHL Team

Explore other reviews about DHL

5.0
1 June 2026
Recommend
CEO approval
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Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

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DHL Response
6d
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

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DHL Response
1mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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