Great place to work, balance with personal life, and advance - Pro Support Technician Dell Technologies Employee Review

5.0
21 Dec 2009
Recommend
CEO approval
Business outlook

Pros

Dell gives actual bonuses for good performance, not just spectacular performance. Dell is very flexible with work/life balance. Opportunities to grow are here for the taking! Pay is great considering the region. (Nashville, TN) Senior management has the skills needed to get Dell through a recession in fantastic shape.

Cons

Dell doesn't use emerging NEW technologies to edge the company ahead of competitors such as touch screens or multi-touch surfaces. We always seem to wait until the coast is clear, letting competitors be the innovaters.

Explore other reviews about Dell Technologies

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

I like it here a lot

Cons

Pay could be a little higher

1.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Today? A job that helps pay the bills.

Cons

The culture completely changed circa 2022. Layoffs happen every month in small batches, so they are not covered in the news with big layoffs, but the total over the last couple of years is 10-20K people per year. Current employees that I still talk to live in constant fear of being laid off. The salary gap between employees in the same function is ridiculous and discriminatory. As a leader, when I'd raise it with HR, it was never addressed. Had a situation where I was hiring an underpaid employee from another team. I wanted to give her a 60% pay increase just to match what her peers on my team made, and I had the budget to do so. HR denied my request to do that raise and only gave her a 20% increase. They didn't want to send the "wrong message" that she was underpaid before (which she was) or that other employees could expect that level of pay raise in internal promotions (regardless of whether they should). They have to come into the office 5 times/week, even though Michael Dell once made fun of CEOs that didn't adopt hybrid/remote work. Just last week, I had a former colleague resign because the stress in the current environment was taking a toll on her mental health. If you have any other option, I'd highly recommend you don't take a job at Dell.

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