Great product and culture - Customer Success DocSend Employee Review

5.0
24 June 2019
Recommend
CEO approval
Business outlook

Pros

I have learned a lot in my time at DocSend that has helped to shape my career development. If you're eager to be surrounded by super smart people, dive into a fast-paced environment and get involved with a lot of diverse projects cross-functionally, I'd recommend applying. There's collaboration top-down and everyone is super open to helping and teaching one another. The People Ops team is the best I have worked with in my career and they genuinely have your best interests at heart.

Cons

Stress levels are pretty high, as expected at a tech startup. So long as you ask the right questions during your interviews about the day-to-day responsibilities and set expectations for how you're looking to contribute, you shouldn't have problems. You have to be very upfront about your needs and wants, because management is moving very quickly and they rarely have time to stop and ask if your needs are being met from a long-term growth perspective.

Explore other reviews about DocSend

5.0
17 Aug 2022
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Smart people Solid product Engaged customers

Cons

Parking is expensive in San Francisco.

5.0
7 Jan 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- First of all, I've never worked with more humble, friendly, approachable founders in my entire life. The founders are here to run an incredibly successful business, but they're also here to make sure that members of the DocSend family feel accepted, excited, and included at work, and that shows. - My team is incredibly intelligent and creative, and together we think of ideas I never would've thought of on my own. At the same time, members of my team aren't afraid to admit when something is out of their wheelhouse. Those who thrive at DocSend work hard and embrace asking for help. We may work individually sometimes, but we accomplish as a team. - I have never worked in such a genuinely warm, upbeat, and positive environment. It's not all about being extroverted necessarily, either. Shy or outspoken, new or an OG, people at DocSend truly care about each other -- that shows as well. - At DocSend, the teams are lean, and I've gotten opportunities to learn and grow that I don't think I would've gotten elsewhere. Aside from a true investment in both mentorship and outside education opportunities, I have noticed that there's a real consideration of how people here want to professionally grow, and it's something managers care about and remember. - Every day I face a new challenge, but I never feel like I'm going it alone.

Cons

Honestly, I really can't think of any! DocSend has by far been the best experience I've encountered in my professional career. This company is a gem.

3
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