The Exodus Has Begin - Account Executive Docusign Employee Review

4.0
17 Feb 2022
Recommend
CEO approval
Business outlook

Pros

DocuSign is a great product that sells itself, we lead the market and can easily beat in any competitive situation. People are high quality, most of my friends i've met at DocuSign

Cons

I have been at DocuSign for a half decade and have never seen such a large exodus of talent. We missed hard H2 and management has decided to blame the salesforce instead of correcting their strategy. I have yet to talk to a single peer who is not actively looking for a new job. Our compensation was always a bit below market, now with teams averaging below 50% attainment and the market being red hot it no longer makes sense for people to stay. We don't need more "agreement cloud" or sales training, we need an attainable quota and a salary that allows us to justify staying.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
6d
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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