Pros
The product is strong, the benefits are excellent.
Cons
Lack of vision. Lack of inspiration. Lack of cohesiveness/communication between departments, (despite a change in C suite leadership to address - it has gotten worse with duplicative or often counterintuitive work), consistent talk of focusing on vital initiatives (with no direction as to what those are), lack of career opportunities for new sales professionals, exacerbated by the drastic reduction of SMB AE roles, MDR roles, SDR roles, PDR roles, and the focus on “self serve by customers”. It takes a highly unorganized organization to increase salaries of hundreds, including some via promotion, only to layoff that group a mere 2 weeks later. Many excellent people were let go and for all the talk of “exploring all options to avoid further layoffs” more C suite leadership was added, no discussion of salary reductions or role changes were had. This company is in a free fall of cost cutting to preserve itself but has come at the cost countless talent, culture, and opportunity that made it the destination that it was from 2015-2021. If you are interested in developing your career - avoid DocuSign for now.
