5.0
4 Oct 2025
Current employee, more than 1 year
Hove, England
Recommend
CEO approval
Business outlook
Pros
Good benefits offered both for free and some with option to be taken direct from salary - they’re fairly varied and decent The people are overall friendly, and professional, not cliquey The £1500 yearly bonus is sweet
Cons
As with any customer service job, customers suck. Not enough people are employed and there’s not enough hours in the day to get everything done, especially if you specialise in anything within your role (e.g. billing). there’s constantly a call queue so your time to complete other work gets taken away and more is added to your plate