Emerging IT

Emerging IT reviews

Sales team can do no wrong / Support staff are treated like children - IT Helpdesk Engineer Emerging IT Employee Review

2.0

4 Mar 2024

It helpdesk engineer

Recommend

CEO approval

Business outlook

Pros

* Free lunches, nerf gun fights and some camaraderie

Cons

* You'll have to track all your hours at work, including bathroom breaks. * Support staff are treated like children and are constantly scolded for not putting in enough billable hours AND at the same time putting in too many billable hours for a customer who is disputing the hours and it all falls back on the support staff. Management and sales don't really care about this.

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1.0

14 Oct 2025

Managed services engineer

Recommend

CEO approval

Business outlook

Pros

Free coffee and parking space

Cons

Staff are old and treat their staff like idiots, unable to manage themselves or hold clientele yet scold their staff for billable hours, other than their work completed for a greedy company

3.0

7 Feb 2023

Help desk technician

Recommend

CEO approval

Business outlook

Pros

- Great teammates, loved coming into work and being amongst my team

Cons

- Management are ignorant, arrogant and disconnected - Sales team continually undermined the support team - Sales team could do no wrong yet when the support team continually raised issues, management would simply ignore requests and continually implement systems that made 0 sense and achieved nothing.

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Emerging IT reviews Emerging IT IT Helpdesk Engineer reviews Emerging IT review

Emerging IT

Sales team can do no wrong / Support staff are treated like children - IT Helpdesk Engineer Emerging IT Employee Review

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