Pros
Some absolute legends work here and that's not an exaggeration. Warm culture, good atmosphere at the quarterly meet-ups and the kind of work events you will actually enjoy going to. Remote working is properly supported and the work-life balance is decent. The SLT genuinely try. If nothing else you'll leave with some great mates and a real masterclass in what happens when a category gets commoditised.
Cons
The core challenge is product. The platform hasn't moved fast enough to stay ahead of the enterprise players absorbing QA functionality into their base offering and prospects aren't going to pay twice for something that no longer feels differentiated. That puts pressure on renewals and new business, and as a result the team has felt it. There's been significant employee churn and several rounds of redundancies across the business. Pivoting to a US partnership model is a reasonable move to reframe the growth story but it doesn't rebuild the product moat.