Shines on the outside, unhealthy on the inside - Anonymous Everly Health Employee Review

Thanks for your feedback on our workloads and tech processes. We went through this review with the Product Development team because there are a lot of good points here, which I wanted to make sure we acknowledged and talked about together. The consensus was that you are correct - due to an explosion of interest in home health tests during the pandemic, we have asked our teams to do too much in too little time. We’ve all been working around the clock to help people stay healthy during the pandemic, which can be a recipe for burnout and too-high workloads. The good news is our People team is one of those teams working overtime to make things better. We have hired dozens of people in a matter of months and are doubling the size of our tech teams to get our employees the help they need. While it is difficult to recruit and interview at this pace while managing our teams effectively, we believe we’ll be in a much better place in a few weeks. In some ways, we already are. I hope you have seen that we take your concerns very seriously and we've backed these words with real action. Either way, I really want to encourage you to engage in a conversation with your manager or someone here in tech leadership about your valid concerns. We also maintain an anonymous hotline for employee concerns via Lighthouse Services. Please ask HR for the info if you don’t already have it. Our growth has fueled tremendous demand for our products and services and that pressure, while a good one to have, can be really challenging to navigate. Thanks again for your feedback as we strive to get better. Stace - EVP of Talent & People Operations