Experian - IT Group | Glassdoor.com.au
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Helpful (4)

"IT Group"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - IT Group in Schaumburg, IL (US)
Former Employee - IT Group in Schaumburg, IL (US)
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Experian (More than 5 years)

Pros

If your ingrained in the group you can get away with doing very very little, and with no career skill advancement on your part. If your lucky, you can get a very good paycheck for doing nothing, and not even showing up to work. Heck get an IT management position and not even know what SDLC stands for. Or be a project manager and never have seen MS Project in your life.

Cons

Too many overpaid - underskilled staff sitting on their behinds. First level management protects their friends to protect their jobs. Front line management does not posses the knowledge or skill sets to understand the requests or requirements being presented, they are to rock the boat. Far too many uneducated and underskilled staff that have been protected for years and now that the real world has come knocking on their door, they are scared and complaining, Where else can you have a job for 10 plus years in IT without a degree, no certifications, no skill set improvement? Where else can you complain that you cant work from home most of the week? Where else can you come to work past nine, take a two hour lunch, (two hours because besides lunch I have to exercise or play volleyball) and leave before five pm. Most of the older employees act as if it is a high school clich.

Advice to Management

Clean up the dead wood sitting there in Schaumburg, you can remove half the IT group and would not see a difference - especially with the senior members. Stop calling people what they are not, a customer service representative is not a project manager, a solutions arch is not some coder who has managed to sit in the same chair for 15 years. A business analyst is not someone who just happens to have worked with the same workflow for 20 years but has not other knowledge or experience. You have a bunch of overpaid cry babies who need a dose of reality

Other Employee Reviews for Experian

  1. "Ok for starting out career but not a place to stay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Relationship Manager
    Former Employee - Client Relationship Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Experian full-time (More than 3 years)

    Pros

    Decent benefits, some training for employee development. A nice place for someone who is starting out their career.

    Cons

    Too much personal politics. Management does not look for best ideas or skills, but rather what is beneficial to their power, and will advance people based on personal relationships over professional ability. It has a high school mentality. Technology is behind the times. Quality of service is falling.

    Advice to Management

    Change the culture if you want to get back to having the best service. Start paying people what they deserve based on skill.


  2. Helpful (3)

    "Say goodbye to your life"

    StarStarStarStarStar
    Former Employee - Senior Account Manager in San Francisco, CA (US)
    Former Employee - Senior Account Manager in San Francisco, CA (US)
    Doesn't Recommend
    No opinion of CEO

    I worked at Experian full-time (Less than a year)

    Pros

    Good base and commission structure, good benefits. Free beer on Fridays.

    Cons

    Garbage software, toxic frat-boy culture, micro-management, 100% sales oriented culture to the point where the product itself is almost irrelevant. Travel requirements are significantly underestimated, plan on spending nearly half of the month on the road.

    Advice to Management

    Develop, trust, compensate. Culture of fear and mistrust won't produce lasting results or a satisfied work force

There are newer employer reviews for Experian
There are newer employer reviews for Experian

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