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      FairSquare reviews

      Great work and team. MEDICAL BENEFITS very bad. - Anonymous employee FairSquare Employee Review

      1.0
      23 Oct 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      team is great, and people consistently show care and support for each other, creating a strong collaborative atmosphere. leadership is visionary, providing clear direction and ambition for the company's future.

      Cons

      Critical issue is the severely outdated and confusing medical benefits plan. This 40-year-old, third-party administered system provides no clarity on coverage, creating unnecessary financial and health anxiety for employees and their families. As a cherry on top, the internal benefits administrator is consistently unresponsive, and displays clear bias. She exclusively prioritizes executive requests and provides vague, unhelpful answers to regular staff, effectively withholding essential benefits information and support. This poor administration is a serious organizational issue and a crisis for employees seeking medical coverage. Trust me many of us faced this and feel the same. No matter how many employees gave review about this internally, no changes made. If you're in need of medical attention stay away from this company

      avatar
      FairSquare Response
      7mo
      Thank you for taking the time to share your feedback. We’re glad you’ve experienced a supportive and collaborative team environment and value our leadership’s direction. Employee well-being is very important to us. The company adopted a self-insured health plan to help offset rising premiums, saving employees money while maintaining strong coverage. Our HR/Benefits team reviews feedback each year to improve our plans and provider options. We encourage employees to share concerns directly with their senior leader, the Chief Human Resources Officer, or another company representative so we can diagnose the situation and determine if there was a gap or error in the benefit provided.

      Explore other reviews about FairSquare

      5.0
      5 Mar 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Work-life balance - hybrid work setup. You can work remote 2-3 days a week. Free bagels on Mondays, Tacos on some Fridays, lunches on some holidays. Free tickets on local sports events. Great leadership. Talented Team. Good collaboration. I hope the company continues at the same pace and avoids becoming overly fast-paced, demanding, or stressful like do the same mistakes as other fin-tech companies.

      Cons

      The company could improve by increasing diversity, particularly within its leadership team.

      1.0
      28 Nov 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Some genuinely talented people work here, and the core company is strong. Decent benefits.

      Cons

      The culture and leadership in our PMO team are highly toxic. The team lead runs our team in a controlling and unfair way, showing clear favoritism to some people and discouraging any ideas. She encourages people to spy on each other within our team, which severely hurts morale. This setup is based on internal politics, not actual work. There is a blame culture within the team. Also constant negative comments about other employees and other teams from the team lead is unprofessional. No support or information shared. All info and knowledge is kept with her, makes it hard for me to do my job. This is a highly toxic leadership style and team environment.

      6
      avatar
      FairSquare Response
      6mo
      We are pleased you value your colleagues and benefits. It is unfortunate that you feel your leadership is not supportive. We would love to work with you to resolve your concerns. Our Employee Handbook supports an open-door policy. If you do not feel confident speaking to the leader, please share your perspective with another leader in the organization or an HR Manager. We seek to support employee engagement and satisfaction across the organization.
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