Disconnected from Mission, Culture in Decline - Anonymous employee FitPros Employee Review

Supportive, nimble team that genuinely wants to help each other succeed and grow. People are approachable, collaborative, and willing to jump in when someone needs help. Even with high expectations and ambitious goals, there’s also a real emphasis on wellness and work-life balance — which feels authentic given the programs we provide to clients. I truly feel the company practices what it promotes when it comes to encouraging employees to take care of themselves and prioritize their health. Our Founder/CEO, Lindsay, and COO, Andrew, bring valuable leadership experience from top companies and are invested in helping employees grow professionally. The company regularly brings in excellent coaches and development resources, which has been a huge benefit. I’ve also appreciated that feedback and new ideas are welcomed, regardless of title or tenure.

Being part of a smaller team has a lot of advantages, but transitions can feel more noticeable and impactful. A couple of years ago, there was a period with a lot of change and turnover, which could sometimes feel challenging. Thankfully, things have stabilized significantly, and the team now feels very cohesive, productive, and efficient.

FitPros has a strong culture of collaboration and supportive teammates, which makes day-to-day work enjoyable. People genuinely care about the company's mission and about one another on a human level, and there is a sense of mutual support across teams. The type of work and clients we support are also very rewarding and make the day-to-day work feel meaningful. There are opportunities for career development, especially for those who are proactive and willing to take on new challenges. The company is innovative and open to new ideas, and leadership genuinely encourages input from across the team. The flexible work schedule is also a great benefit that supports work-life balance, and everyone is more than willing to step in to support each other when needed. Team events and retreats are also a great way to connect with colleagues outside of day-to-day work.

Working at a fast-paced, evolving organization requires strong organization and adaptability. Priorities and workloads can shift quickly, which can sometimes create ambiguity or competing demands. As with many growing companies, processes and roles/responsibilities are continuously evolving, requiring flexibility, comfort with change, and a willingness to jump in wherever needed.