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Fitzpatrick Hotel Group

Is this your company?

Awful place to work. Run! - Front Desk Receptionist Fitzpatrick Hotel Group Employee Review

1.0
21 July 2022
Recommend
CEO approval
Business outlook

Pros

I met some nice people here

Cons

Terrible experience. Management is a shambles, they have no actual training or awareness on how to lead staff properly. They hire people with no hotel experience so they can pay minimum wage and bark orders. Very little training provided and there’s no actual support from management. Wages are lowest level in the city for a front desk agent. Hours are extremely unreliable. No week was the same, so impossible to make plans in advance. HR and senior management provide no support either. Was an extremely dysfunctional place to work. If you dont make best friends with the managers you have no hope. I would feel ill everyday going to work. There’s no room to grow and honestly this is a far cry from a quality/well-run hospitality environment.

Explore other reviews about Fitzpatrick Hotel Group

5.0
2 June 2025
Recommend
CEO approval
Business outlook

Pros

Amazing team, great location. Loved all 8 years I spent working here.

Cons

They could pay the managers a better salary for the location the hotel is in, NYC is too expensive.

4.0
21 May 2025
Recommend
CEO approval
Business outlook

Pros

-uses HMS -Seated front desk -complimentary employee meals -great work environment -supportive staff -Wonderful brand and culture -very convenient area

Cons

-Not unionized for the front desk -Terrible pay considering the cost of living -Not secure during the overnight hours, company refused to get security

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