A Company in Trouble - Anonymous employee Follett Employee Review

1.0
30 Nov 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Met some amazing coworkers during my time here, been able to work on an amazing campus and meet some genuinely wonderful people. The hours are good, the pay is decent, there is a lot to like abotu working for Follett.

Cons

Unfortunately, the company is in serious trouble. The new ownership group is clueless and has hired individuals that are equally as clueless to shepherd the future. They have no clue how to handle a specialty retail business, and they are now of course, doing retail things that are deeply hurting the business. They're cutting hours to the bone, they're asking for ten times more work with less resources. They will do anything and everything to save a buck, and they simply don't care about their employees. It's a sad state of affairs and it is only a matter of time before they lose big school contracts for not being able to meet the needs of the schools they serve.

Explore other reviews about Follett

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

I enjoyed the fast pace of working a large university's graduation. The people were nice and helpful when I had a question.

Cons

There are not any cons.

2.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Nice faculty within school Good dental benefits

Cons

No support from upper management Limited hours for help within store Lack of empathy overall from company Limited time off availability Non flexible work hours Rude customers unorganized systems

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