One of the most TOXIC work environments - Valet/Bellman Four Seasons Employee Review

1.0
12 June 2024
Recommend
CEO approval
Business outlook

Pros

Money is good when it’s not being stolen.

Cons

Allow me to begin by saying that I have worked at numerous hotels, but this one is undoubtedly among the worst managed establishments. The front drive, in particular, is an extremely toxic department. The combination of poor management and the daily theft of tips makes it a nightmare to work in. Despite raising these issues with my direct supervisors and HR, no action has been taken. Employees who openly steal tips and provide subpar service remain without any consequences. The scheduling is chaotic, the pay is insufficient, the hours are long, and the level of disrespect among some staff members is unacceptable. You would be much better off seeking employment elsewhere. Spare yourself the trouble and avoid applying here.

Explore other reviews about Four Seasons

5.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

1.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Travel benefits Free health insurance

Cons

Underpaid, working for 3 properties. Definitely no work life balance. Tenured employees are not valued, they would hire NEW employees for remote only. Unable to be remote if you have been there for awhile, always get denied even if you have shown yourself with metrics and training new people. Leadership only cares about operations they only want good things to be heard, no negative things are said, no improvement. Everyone there always say something on what to improve on but nothing has happened. They always say that our department has made MILLIONS for bookings but our pay is low even with commissions with crazy schedules. Also, same salary with new hires. Alot of former employees in this reservations department leaves all the time. They would place you in different schedules even force you work overnight. Also they only release schedules a week before or 3 days before. Because they said “if there are no call outs, then we can release the schedule 2 weeks or a month before” All I can say is save yourself

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