Pros
Work is reliable and staff are easy to get along with. Management objectives are clear for the most part
Cons
1. Management seems to think that providing any more than the most basic service is confusing to the client, and encourages us NOT to go above and beyond because the clients are stupid and are easily confused.
2. Company will not offer salary increases of more than 2% for meeting basic expectations or 3% for exceeding expectations. When one considers that the Cost of Living rose 2.8% in the last 12 months, meeting expectations will result in a very real pay cut, and exceeding expectations will barely keep one's head above water.
3. Management will not pay for overtime, and will insist that if one works longer than 8 hours on any day of the week, that one must make up for it by taking a longer lunch another day of the week
4. Freedom will not put any salary range information in their internal job postings, which makes it quite difficult to determine whether any of the postings are upwardly-mobile (worth applying for).
One would think that if Freedom Mortgage wants to RETAIN the best and brightest, they would offer more reasonable incentives to go above and beyond and to stay with the company.
