Not enough training. Not enough support from staff members. - Work From Home Agent GDCC Employee Review

1.0
16 Oct 2019
Recommend
CEO approval
Business outlook

Pros

You get to choose your own hours.

Cons

Not enough training. Received approximately 6 hours of training one day. The next day got 1-hour training and then told to go dial. Never told a time when would be done. Kicked us out of the zoom meeting room without any help. The should have set up seperate zoom meeting rooms for each new employee to go into and then kept checking on us. First day I didn't get to dial due to having issues, with nobody to help. I do not recommend working for them. They never told us what exactly we would do until training. Calling people and asking them to do surveys. They require you to do whatever you can to get the person to do the survey.

Explore other reviews about GDCC

5.0
3 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Easy work. No harsh quotas. Friendly people

Cons

Very little growth opportunities. Boring.

3.0
9 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You're on call, you can see when/where they want you a couple of hours beforehand. Most Supervisors are really sweet, fair people. Bonus break coupons awarded by the appointed Supervisor that day/night. A well-respected, truly Global Company offering several different roles to grow into. (Not just the Western Hemisphere and the Phillipines)

Cons

Get a really bad list of phone numbers that don't render results within 2 hours, and you're dismissed from that shift. (your pay is affected.) Oodles of charts and very small lettering (thank God for the colorful highlights) on every email. Ghost Work: chat platform is ONLY you and the Supervisor + Operational Supervisor - you can't send messages to your other "teammates". Misleading scheduling: when hired you are told to set a schedule for the first 30 days and not to deviate from it, that you can make changes after 30 days. After 30 days you are told that you CAN'T change your basic set schedule for the upcoming month, only "request certain days." High turnover of employees due to these factors, and low pay.

3
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