Not worth it - Customer Service Executive GIMO Employee Review

3.0
5 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Solid management and good training

Cons

Gossipy and clicky especially among the senior agents. Micromanaging

Explore other reviews about GIMO

1.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Pizza every Friday I guess

Cons

Low salary and stressfull conditions

2.0
12 July 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some friendly colleagues, Remote/hybrid working opportunity, Very diverse teams

Cons

Misleading company structure — this is not a marketing agency; it’s fundamentally a gambling company. Senior leadership behave like royalty — distant and self-important — and wouldn’t be caught dead sitting next to you at lunch. Meanwhile, staff are given a meagre holiday allowance, with three days automatically deducted for Christmas. Comparable London-based gambling firms offer 25 days plus additional time off at Christmas and for birthdays. Unquestioning, under-skilled employees are rewarded with promotions and higher pay, simply because they never challenge management decisions. Employee computer activity is subject to intrusive monitoring, reflecting a deep lack of trust from the CEO, presidents and other senior management. They also don’t care about transparency.

4
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