Hard to Drive Change, but Great Company to Work For - Senior Director, Customer Experience GSK Employee Review

4.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Lots of support and development opportunities. It's a mature company and well staffed to support work-life balance.

Cons

Slow to adopt change, lack of innovation, highly conservative which made it hard to drive positive change for the patient and provider experience.

Explore other reviews about GSK

5.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great office and team. Good leaders.

Cons

No cons tbh. Really good experience

4.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Great Pay and Amazing Benefits.

Cons

Lots of Reorganizations. Constant changing to Ways of Working. Tough to build consistent accelerated projects with continual change in management and software implementations.

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