Extremely Stressful Work Environment. Constant Sales Pressure from Management to upsell current clients on new products. - Project Manager GemFind Employee Review

1.0
28 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Some of the other employees are nice to work with.

Cons

Very low salaries paid for Tech positions in California. Very high employee turn over. Extreme sales pressure, Sell, Sell, Sell! No focus on customer service and satisfaction. They really do not care about their customers. Most of the clients that you work with are unhappy. You are constantly putting out fires with angry clients. Time tracking is for salaried employees and if you do not do it, Management threatens not to pay you your paycheck. No breaks, because if you take one they are unpaid. You have to sit all day. Not a modern tech office for California standards, way below par!

Explore other reviews about GemFind

5.0
22 Nov 2024
Recommend
CEO approval
Business outlook

Pros

GemFind has a great product. I truly believe that they offer a much better solution than the competition. Owner and VP are great people to work with, and care about the team.

Cons

The market was tough due to factors that impacted the industry as a whole. However, I could already see it bouncing back by the time I left. I have no doubt that GemFind will continue to innovate as the market changes.

1.0
27 June 2024
Recommend
CEO approval
Business outlook

Pros

Like being spied on all day? Opportunity to work in the dynamic jewelry industry, gaining specialized knowledge. Working here will burn you out. They promise allot and deliver little. The manager owner will sell you the world , all the while being vindictive, rude, and disconnected with the industry. Pro's would be working on old systems that break all the time. It'll teach you to deal wit angry clients and a management team that points fingers, as they have no skill set.

Cons

Just read the reviews negative, as they are the real reviews Being spied on constantly by owner . I figure he can't trust anyone, as his promised should not be trusted., 1 # is the lack of accountability from the top down. Working at Gemfind comes with significant challenges, particularly due to poor management from the top down. The lack of clear communication and direction from senior leaders often results in confusion and frustration among employees. Promises made by management are frequently broken, leading to distrust and low morale. Additionally, there is a lack of accountability and support, which hinders professional growth and project success. These issues create a toxic work environment, making it difficult for employees to thrive and achieve their potential. They'll tell you what to do, how to do it, when to do it, you have zero independence. Yet the owner is a tax cheat, and will treat you as an employee but your paid as a private contractor.

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