Pros
Gigya has emerged from the tussle over who is the best CIAM vendor as the clear winner. Major brands sign every single day, and it's inspiring to see win stories flow through our email - even more so to read of brands that are household names. As a salesperson, it's fun to work for the leader in the space and consistently win 9 out of every 10 cycles (true statistic averaged across the sales team). I've had considerable personal success since starting at Gigya over a year ago. At most software companies, things are pretty awesome during the sales cycle, and then when you transition to the post sales team you get the "B" players. Not so with Gigya. I'm proud to say that when I talk to existing customers, they downright love our post sales people, and they are experiencing considerable tangible benefits. I never feel worried when an existing Gigya customer calls- it's inevitably a great chat, and typically because they want to add more licencing or Services. It's hugely rewarding to work with customers and see them realize their goals via the platform. Also, my colleagues are really awesome people who I can trust to do their jobs, and we have a really great time working together. Some folks I've worked with at former companies, and it feels like family. It really makes life awesome to have the VP of Sales or the CEO come visit a major customer with me and be a huge asset to the meeting, but respect my judgement as well.
Cons
Personally, I'd prefer less time in internal meetings each quarter, I just want more time in front of customers, selling. It's always hard to catch up after a week's worth of meetings. Although it's hard to deny that we have fun! Also, Gigya is very process oriented, which is great for many things, but sometimes to a fault. For example, I'd like to spend far less time filling out half a dozen required fields in expense solutions and using authenticator apps and filling out a hundred different fields in Salesforce, or having to create a case every time I want someone technical on a call. It sounds petty, but this stuff adds up, is frustrating, counter-productive and consumes way too much time. It seems like IT and Finance just love to add more process! I shudder to think of the cost in terms of sales hours spent across the team.