If you're a minority.... Do NOT apply - Customer Service Representative Guarantee Trust Life Insurance Employee Review

Really love the family run aspect. Really value employees. Great benefits. Love the gas stipend and half day Fridays all year around and summer hours. Company has great outlook.

Pay is lower than a lot of other companies

Half day Fridays Some coworkers are hardworking and supportive despite difficult conditions. Stable company in terms of business operations.

No cost-of-living raises, even during periods of high inflation. Promotions are inconsistent and seem to favor newer or younger employees, while long-term employees are routinely overlooked. Pay is well below industry standards for the workload and level of responsibility expected. There is little to no transparency about how performance is measured or how employees can advance. Management often dismisses concerns about unfair workload distribution. Discrimination and favoritism appear to play a role in advancement opportunities, creating a demoralizing work environment. Raises are minimal (typically around 3% or less), even when workloads increase significantly.