Once great company falling apart due to inept management - Customer Operations Hamilton Beach Employee Review

1.0
5 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Medical and dental benefits are decent. Summer hours program is nice.

Cons

New ERP system has brought the company to its knees. Botched launch should have never happened. If you want to spend hours daily in meetings discussing all the ERP failures, this is the place to work. HR is a puppet for the upper management and does not care about the employees.

Explore other reviews about Hamilton Beach

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

23 years of experience operating order pickers, reach truck, 527s, sit-down forklift, and scanners as well as performing order picking.

Cons

unemployed, seeking a job opportunity

4.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great Brand, Decent Products, Overall very structured pipelines. It's a Good Place to learn dad jokes.

Cons

Nothing Changes. Outdated processes & systems. Even the young ones have fallen into the norm.

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