Diversity and Equality - Customer Master Data Specialist Henkel Employee Review

1.0
2 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits for employees

Cons

Management (my department) was very biased. I was not regularized because, as per management, my performance was not on their level. Although I and my other teammates had equal results with our KPIs, they showed me that mine was very low. I admit that I was not the best in my team, but I knew my capabilities. They made me feel, during the termination process, that I wasn't doing my job well, and that I was dumb. They did not even try to help me improve. They simply gave me a notice that I wasn't going to be regularized and that was it. My TL did not even allow us to do OT even if it was obvious that we were having a hard time balancing the work she was giving us. She would give us lots of tasks, which was okay. But what was not okay was that she did not initiate any helping hand. Our manager even told me, during my last week in Henkel that "I was just unlucky with who my team lead" was. At least for me, it seemed like I was not the problem at all but really, my TL just did not like me. I even know people who were regularized but did not even meet their target KPIs during their probationary period yet I, who is part of the LGBTQ+ community, was not regularized. I also know employees who are already in their 5th year or more who still don't know how to properly process or do their work, yet they are still in Henkel. During my last day, I found out that my TL was saying hurtful words about me to one of my teammates, saying stuff like "For someone who's a girl, why would she also date a girl". Henkel promotes diversity and equality, yet has employees like this, team leads like this that discriminate against their team members. This affected my mental health, and I am having a hard time still trying to get back on my feet. Although I am relieved that I am already not part of that team, I am still disappointed and hurt because of what happened to me and I hope that this does not happen to any Henkel employee or even anybody.

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5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits. Clear communication from upper management flow-down. Good working environment.

Cons

Fast pace environment. Work-life balance concern during peak seasons

3.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

The job is not too difficult. You mainly work on your own, Pay and benefits are outstanding.

Cons

12 hour shifts. Only one tech per shift so vacations can be a bit dicey. Support from peers is low and there is a lot of back biting in the lab. Sometimes they seem to be lookng for a scapegoat.

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Henkel Response
4d
Thank you for taking the time to share your feedback and for your contributions over the past year. We’re glad to hear that you value our pay, benefits, and the level of independence in your role. Creating a collaborative, respectful culture where employees feel supported is a top priority, and your comments around peer dynamics and communication will be shared with site leadership. We also appreciate your feedback on training; insights like yours help us identify where we can improve. Thank you again for your honest feedback. It's essential in helping us create a better experience for our teams. Best, Your Henkel HR Team
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