A honest review - Front Desk Receptionist Hilton Employee Review

1.0
6 Aug 2025
Recommend
CEO approval
Business outlook

Pros

- good incentives - good employee discounts - nice coworkers

Cons

If you want to feel unheard, micromanaged by what seems like untrained management, constantly misled, and pushed aside due to overstaffing, Double Tree Tower of London may be the place for you. Expect to stand for 8 hours straight during your shift, be blindsided regularly, and feel mentally drained and undervalued. Within a month, you’ll likely regret your decision. It’s simply not worth the stress.

Explore other reviews about Hilton

5.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great work/life balance, and great benefits

Cons

Can be slow to adapt to new processes

3.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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