Pivot, engage, circle back, dial in, log off. - Sales Executive Humana Employee Review

Upper management has no clue what the current job requires. They are out of touch on how anything beyond a golf swing really works. Internal departments have their own agendas and work on different and varied systems. No shades of gray. Training is sub standard, prepackaged, and shows no understanding of the roles they support. New systems, programs and marketing rarely take any real input from those who support and rely on them.