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Infinity Labs

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Lack of Transparency and Inconsistent Messaging from Leadership - Junior Data Scientist Infinity Labs Employee Review

1.0

17 June 2025

Junior data scientist

Recommend

CEO approval

Business outlook

Pros

I had the opportunity to work with many talented and dedicated colleagues on my immediate team. Also, good compensation and good benefits.

Cons

During my time with the company, I observed significant challenges with leadership's communication and transparency. There was often a disconnect between the direction provided in company-wide meetings and the day-to-day operational expectations, which created confusion for employees. A notable example was an all-hands call where the CEO assured staff of their job security, only for a large-scale layoff affecting an entire division (including myself) to occur just four days later.

Infinity Labs Response

9mo

Thank you for sharing your perspective and for acknowledging the caliber of your teams as well as the benefits we provide. We're sorry to hear that your experience with leadership communication left you feeling disappointed. Transparency and consistency are values we take seriously, especially during times of change. While business realities sometimes require difficult decisions, we recognize the importance of how those decisions are communicated and the impact they have on our people. We understand there may be different perspectives, but for clarity, there were no mass layoffs. In some cases, business needs required positions to be based in specific locations. When remote work was no longer an option, relocation was offered; however, not all employees chose to pursue that path. While these decisions are never easy, they are made thoughtfully with both business requirements and individual circumstances in mind. Your feedback has been shared with our leadership team and will be taken into consideration as we continue to refine our communication practices and strengthen trust throughout the organization. We wish you all the best in your next opportunity and thank you for your contributions during your time with us.

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5.0

25 Aug 2025

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

-Supportive, collaborative team environment where people genuinely want to see each other succeed -Leadership is approachable and open to feedback -Interesting, impactful work -Flexibility -Core values aren’t just words — they show up in the way we work and treat one another

Cons

This isn't a con as it's not a challenge unique only to Infinity Labs, but like many growing companies, some processes are still evolving. However, that’s expected in a smaller, fast-paced environment. The difference at Infinity Labs is that there’s a genuine openness to improving and adapting.

Infinity Labs Response

8mo

Thanks for sharing your experience! We're glad to hear you feel support by leadership the team, and that our core values shine through in how we work together. As you mentioned, some processes are still taking shape as we grow - but we see that as an opportunity to keep adapting and forging possibilities. We appreciate you being part of that journey with us!

2.0

24 Sept 2025

Intern

Recommend

CEO approval

Business outlook

Pros

The company started off very good.

Cons

Senior management never fulfilled a single promise that I was told. They gave me a broken laptop when I started, when I made them aware they told me I would get a new one in the summer. Once summer came, we were told that I could not get a new computer no reason for it just could not be done. This computer had a broken LCD screen and if it was on a window long enough the window would burn into the screen. I would often keep Teams on this laptop, which would allow people to be able to see my Teams messages without having logged into my computer. I let them know this and it did not matter to them which I found strange that a DOD contractor would allow such a glaring security violation. This company changed so much over my time there, probably 30% of middle management left or was pushed out also. I do not recommend this place to anyone.

Infinity Labs Response

6mo

Thank you for taking the time to share your experience at Infinity Labs. We’re sorry to hear that your internship didn’t reflect the experience that we strive to provide for all team members – whether interns or full-time employees. We take any potential security or equipment concerns very seriously. After reviewing our IT and onboarding records, we were unable to locate any reports matching the situation you described. If this occurred, it unfortunately wasn’t reported through the proper IT support channels, which we depend on to investigate and resolve IT/equipment issues promptly. Regarding your note about senior management never fulfilling a single promise you were told – it’s important to clarify that interns typically work under direct supervision of project or department leads; senior leadership would not generally be involved in resource or equipment matters. As with any organization, change is an inevitable part of growth and evolution. We remain proud that our leadership team is stable, and that our voluntary turnover continues to be below industry averages. While some of the details you shared don’t align with our internal records, we understand experiences can vary and we appreciate the time you took to share your thoughts.

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Infinity Labs

Lack of Transparency and Inconsistent Messaging from Leadership - Junior Data Scientist Infinity Labs Employee Review

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